Cancellation Policy

Most of our work is service based and very individualized, which means that a lot of work is done before, during, and after a patient/client's visit. Not only we do our best to give everyone a pleasant experience and a great service, we also respect everyone's time. We expect the same from our patients and clients. 

We work by appointments only to keep waiting time very minimal if any. Most of our patients/ clients are seen within 5 minutes of less from their appointment time. The following actions waste our time, reduce our efficiency, and prevent us from helping someone else: 

  • No Shows.
  • Late Cancellations.
  • Late Arrivals (more than 15 minutes).

WE REQUIRE APPOINTMENTS FOR ALL VISITS, WHICH CAN BE REQUESTED ONLINE WWW.MIKHAILCHIRO.COM OR BY CALLING OUR PHONE OR LEAVING A VOICE MESSAGE AT (407) 622-6295. WE WILL CALL YOU BACK TO CONFIRM YOUR REQUESTED APPOINTMENT.

IT IS OUR POLICY TO REQUIRE A CARD ON FILE TO RESERVE APPOINTMENTS. BY REQUESTING AN APPOINTMENT YOU AGREE TO BE CHARGED A $20 FEE IF YOU CANCEL YOUR APPOINTMENT LESS THAN 24 HOURS IN ADVANCE, NOT SHOW UP FOR YOUR APPOINTMENT, OR ARRIVE LATE MORE THAN 15 MINUTES FOR YOUR APPOINTMENT. THE CLINIC HAS THE RIGHT TO MODIFY THIS POLICY AT ANY TIME.

  • CANCELLATIONS MUST BE MADE 24 HOURS IN ADVANCE OR A LATE CANCELLATION FEE WILL BE CHARGED. 

  • CANCELLATIONS MUST BE MADE BY PHONE (407) 622-6295. YOU CAN LEAVE US A MESSAGE IF NO ONE IS AVAILABLE TO ANSWER.

  • WE WILL GLADLY RESCHEDULE ANY APPOINTMENT TO A LATER TIME OR DATE (JUST LET US KNOW BY PHONE AT LEAST 24 HOURS IN ADVANCE).